I have worked in the building industry for over 25 years and I have used them for over 10 years and have been extremely happy with the product. My rep Evan is my first point of contact and he responds immediately to any enquiry and returns quotes very quickly. The detailing team are very thorough and always contact me to work through the design details. David, the Operations Manager is excellent at scheduling production and delivery times and my order always arrives as per our agreement. I am always pleased with the service I receive from the team and the customer service team is only a call away for any advice or query. I like the fact that I am able to source everything in one place. It’s a great product for the price
I have worked within the building industry for over 40 years and have been associated with Roy for approx. 25 of those years. Roy is passionate about the industry including both supply of frame & truss, together with product improvement and changes in technology. The fact that Gosford are prepared to supply all components from the one source while being competitively priced makes our tasks much easier and quicker to complete. Our account rep is Evan. He is the first point of contact for orders and quotes. Evan’s knowledge is first class, his prompt attention to returning quotes and any additional requirements, makes the job a pleasure. The detailing team are very thorough and always contact our office for any construction design details. They are open to new ideas as are Elmwood, together as a team we are able to achieve the best results possible. David, the operations manager is all about controlling production and delivery times. He ensures orders are always on time as per the agreed schedule. There is ample communication to make this happen. The overall service provided by Gosford Frame & Truss is of the highest quality in all aspects of customer service and quality products delivered to site.